A Prestwick support service has been ordered to make a raft of improvements following a poor inspection report.

Rainbow VIPs, based on Skye Road in Prestwick, is a care at home service that provides care and support to children and young people with disabilities.

The service predominantly supports young people to engage in education and activities within the community, covering the South Ayrshire area.

Officials from the Care Inspectorate visited unannounced from June 6-7, and rated the quality of support for people's wellbeing as 'weak'.

The same rating was given to the quality of leadership and of the staff team at the service.

However, it was given a 'good' rating for its care and support planning, which was praised by inspectors. 

Across its areas rated as 'weak', inspectors identified "some strengths" but said that these were compromised by "significant weaknesses". 

Taking into account how well the service supported people's wellbeing, inspectors found that there was a lack of medical assessment when young people had potentially injured themselves, or presented specific health needs.

Alongside this they found no evidence of medical consents from parents or guardians if a medical emergency arose.

On its leadership, officials said that staff needed to create a development plan, and that quality assurance systems were not in place.

They also found that some staff were not registered with the Scottish Social Services Council, and that they lacked opportunities to share views.

There was also a lack of recording of staff misconduct.

On the staff team, it was found that more specific training was needed, and that online training for new starters was "too generic". 

Inspectors also found a lack of analysis and support following incidents, a lack of supervision from management and gaps in staff employment that were not accounted for.

They also found that staff communicated on personal phones about people they supported, which they say is a breach of GDPR.

The service's care and support planning was rated as good, who found that families and young people were involved in their personal plans.

It read: "We saw how the service had worked alongside families and the people they supported to gather their views.

"These were then used to inform the support the young person received, including their likes and dislikes which informed activities."

Rainbow VIPs has been contacted for comment.