FAMILIES have been able to still see their loved ones in being treated in Ayrshire hospitals, despite visits being suspended.

NHS Ayrshire & Arran have utilised video calls to ensure patients are able to speak with their families on a regular basis.

They have increased internet access to all wards in Ayr and Crosshouse hospitals, as well as Woodland View and community sites.

Devices have been utilised to make video calls so relatives can see loved ones.

For some families this has meant the chance to get messages of support across whilst their loved one is fighting COVID-19.

An Ayrshire family week were able to tell their mum how loved she was via a video call from the Intensive Care Unit in Crosshouse, before she sadly died.

Colette Mullen from Catrine was fighting COVID-19, and her loving family had the chance to communicate with her, as well as doctors and nurses looking after her.

The family launched a fundraiser to support the unit which raised £3,540.

Devices have been used to help staff utilise the technology in order to provide the best care.

Dr Crawford McGuffie, Joint Medical Director said: “Due to the suspension of visiting at hospitals it is important that our patients still manage to keep in regular contact with loved ones at home.

“NHS Ayrshire & Arran staff have been encouraging and assisting patients with being able to speak with family on a regular basis.

“Our digital team is working extremely hard to support this by issuing devices and increasing public Wi-fi access to all wards across University Hospitals Ayr and Crosshouse, as well as Woodland View and community sites.

“I’d like to pay tribute to staff across NHS Ayrshire and Arran, and across our three health and social care partnerships for their adaptability and resilience, utilising this technology to help us provide care.”

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